Remote Support by connecting to your network using VPN, SSH or RDP and troubleshooting the problems. The price covers either resolution of one problem or an hour of work. You can choose between the two while placing the order.

Remote Support will cover

• Networking troubleshooting
• Firewall configuration
• Management of hypervisor/host OS
• Database administration
• Application support for accounting program, ERP, HRMS, CRM etc
• Operating system configuration for Windows and Linux
• Printer issues
• Active Directory Domain Controller, DNS and DHCP Server maintenance
• Web server administration
• Resolving firewall internal errors
• File Server and hosting
• Technical configuration for website, domain and email
• Other issues

Pre-requisites at your end for this package

• Active Internet Connection
• VPN, SSH or RDP access to one PC on your LAN

This quote is only an estimate. Actual price may vary based on networking technologies in your organization.